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Phil Coley BSc, MBCS, CITP

Phil Coley – UAT expert

I am Phil Coley BSc, MBCS, CITP and I started Coley Consulting in 2001 to help organisations reduce the risk of accepting new systems, by training their users in good User Acceptance Testing practise. It is a fact that users who have not been trained in the proper testing techniques can poorly execute UAT. Every week details are released of systems where, in a lot of cases, better testing would have exposed the problems before they became a public embarrassment. As a result the system users, the organisation and the customers feel the consequences.

Free Articles

On this site are a number of free articles describing how to apply the theory of system development and testing to practical areas. This information is of use to business people who are working on a project, or to those who are studying or have an interest in the process.



My Experience

Having worked for a number of years for two national companies, I understand the entire development process from requirements through to implementation. The companies were:

  • BT – where I worked for over nineteen years starting in the role of a trainee developer, and finishing as a senior consultant advising teams on system development methods.
  • NatWest – where I worked for three years as the manager responsible for Analysis, Design and Testing training for developers and users.

I have come from working in development teams to becoming an advocate of good practise in the user community, a role I continue today.



My Qualifications

To deliver useful courses requires the ability to assist adult learners. As a graduate of the Open University I acquired both the IT technical skills, and insight in the problems, and techniques of teaching adult learners.

I am a Member of the British Computing Society the leading professional body for those working in IT. This includes being a Chartered IT Professional the society’s “gold standard”.

I also have the ISEB Foundation Certificate in Software Testing.



UAT Course Customers

I have delivered the UAT course and given support to a number of UK organisations since 2001 in both the public and private sector. This has been training of regular UAT teams, and users responsible for specific projects. Clients have been all sizes of organisation. In the public sector these have included:

  • Civil Aviation Authority (CAA)
  • Armed Forces Personnel Administration Agency (AFPAA) - This included UAT Consultancy
  • British Cattle Movement Service (BCMS)

In the private sector they include:

  • RAC
  • Core Utility Solutions
  • Allianz Cornhill

Contact Details

Unlike some other companies I am the expert who will be working on your UAT project. I can be contacted by any of the following methods for a discussion about how I could assist you:



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