I am Phil Coley BSc, MBCS, CITP and I started Coley Consulting in 2001 to help organisations reduce the risk of accepting new systems, by training their users in good User Acceptance Testing practise. It is a fact that users who have not been trained in the proper testing techniques can poorly execute UAT. Every week details are released of systems where, in a lot of cases, better testing would have exposed the problems before they became a public embarrassment. As a result the system users, the organisation and the customers feel the consequences.
On this site are a number of free articles describing how to apply the theory of system development and testing to practical areas. This information is of use to business people who are working on a project, or to those who are studying or have an interest in the process.
Having worked for a number of years for two national companies, I understand the entire development process from requirements through to implementation. The companies were:
- BT – where I worked for over nineteen years starting in the role of a trainee developer, and finishing as a senior consultant advising teams on system development methods.
- NatWest – where I worked for three years as the manager responsible for Analysis, Design and Testing training for developers and users.
I have come from working in development teams to becoming an advocate of good practise in the user community, a role I continue today.
I also have the ISEB Foundation Certificate in Software Testing.